tekom - Tagungen

Manufacturing and service instructions for field and factory

  • Fachvortrag
  • Intelligente Bereitstellung von Nutzerinformation
  • 09. November
  • 15:05 - 15:50 PM (MEZ)
  • C6.1
  • beendet
  • Keine Folien hochgeladen
  •  Joe Girling

    Joe Girling

    • Mekon Ltd

Inhalt

Put yourself in the position of a Service Engineer sent on site to carry out maintenance on a piece of equipment.

To carry out the maintenance tasks you need access to the correct content for that customer and the exact equipment they have.

The environment or location of the customer and equipment is also important, and impacts how you need to access the content.

You also need to ensure that you are ready, or even qualified, for the work.

Das lernen Sie

Delegates will learn key aspects of getting the exact content they need quickly and easily.

How to ensure they can choose the most apporopriate channel or device to view the content.

How they can improve the content through interaction.

Vorkenntnisse

A basic understanding of the principles of dynamic content delivery.

Referent:in

 Joe Girling

Joe Girling

  • Mekon Ltd
  • Zum Profil
Biografie

Joe Girling is a qualified mechanical engineer with a strong background in process control and planning documentation for production and service environments. More recently Joe has worked in structured content creation and delivery applications for technology companies including Interleaf, Frame Technology and Adobe.