tekom - Tagungen

Implementing a content delivery portal – practical steps for the planning phase

  • Workshop
  • Intelligente Bereitstellung von Nutzerinformation
  • 10. November
  • 09:00 - 10:50 AM (MEZ)
  • C9.3
  • beendet
  •  Laura Katajisto

    Laura Katajisto

    • Etteplan
  •  Maaret Henriksson

    Maaret Henriksson

    • Etteplan

Inhalt

Are you planning to use a content delivery portal, or are you still learning why they could be useful? In this workshop, we’ll cover one implementation approach and go through the topics you’ll need to consider when working in your implementation project. We’ll spend most of our time with exercises related to your content and its users and mapping these two together to understand what you want to publish and who should be able to read it.

Das lernen Sie

In this workshop, you’ll learn how to plan and phase a content delivery portal project. Through exercises, you’ll produce the first piece of the plan, a mapping of document types and user groups to use in the rest of your planning. 

Vorkenntnisse

Attendees know what content delivery portals are and preferably produce structured, modular documentation.

Attendees are thinking about content delivery portals or in very early stages of content delivery portal projects.

 

Referent:innen

 Laura Katajisto

Laura Katajisto

  • Etteplan
Biografie

Laura Katajisto is a Solutions Architect at Etteplan. After a 20-year career in technical communication, she’s done it all – technical writing, information design, CMS development, process improvement, and lately, digital content creation, publishing, and delivery, just to name a few. Laura’s looked at tech comms from both business and IT side, and worked with several different companies helping them with the digitalization of technical documentation. Laura is a popular speaker and trainer, and likes to share what she’s learned. She’s just so very lazy in Twitter.

Laura Katajisto is a Solutions Architect at Etteplan. After a 20-year career in technical communication, she’s done it all – technical writing, information design, CMS development, process improvement, and lately, digital content creation, publishing, and delivery, just to name a few. Laura’s looked at tech comms from both business and IT side, and worked with several different companies helping them with the digitalization of technical documentation. Laura is a popular speaker and trainer, and likes to share what she’s learned. She’s just so very lazy in Twitter.

 Maaret Henriksson

Maaret Henriksson

  • Etteplan
Biografie

Over the 20 years Maaret Henriksson has been leading several global tech comms teams in operations. She has also been managing development programs focusing on building business cases, strategy and process development, and the implementation of the actions. Her special competence area is localization, regional requirements and how localization is connected to content creation and publishing.  She is also passionate in leading teams, interactions and motivation of her co-workers and in trying to find the best in everybody.

Over the 20 years Maaret Henriksson has been leading several global tech comms teams in operations. She has also been managing development programs focusing on building business cases, strategy and process development, and the implementation of the actions. Her special competence area is localization, regional requirements and how localization is connected to content creation and publishing.  She is also passionate in leading teams, interactions and motivation of her co-workers and in trying to find the best in everybody.