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Comparing Knowledge Graph Use in Large Scale Documentation Projects

  • Partnerpräsentation
  • Intelligente Bereitstellung von Nutzerinformation
  • Martin Blumbach

    Martin Blumbach

    • Ericsson
  • Ulrike Parson

    Ulrike Parson

    • parson AG

Inhalt

As digitalization continues to advance, the demands on technical documentation are also increasing: Documentation must accurately reflect the configured and delivered product, and ideally, be updatable after delivery. Knowledge graphs can store both product data and information metadata that describe modular technical documentation. This capability allows for the creation of configuration-specific documentation and the generation of appropriate documentation for the digital twin.

Ericsson and parson will present and compare the use of knowledge graphs in different (non-joint) large scale documentation projects, illustrating how to effectively integrate this technology.

Das lernen Sie

  • Benefits of knowledge graphs
  • How to approach the integration of knowledge graphs into technical communication
  • How to use knowledge graphs to increase the accuracy of technical documentation for a specific product configuration

Vorkenntnisse

Knowledge graph basics, content management, structured authoring

Referent:innen

Martin Blumbach

Martin Blumbach

  • Ericsson
Biografie

Martin is the lead architect for automating technical documentation of cloud native software products. He is working with the tool and abstract knowledge representation aspects of the content delivery pipeline. Martin has a long history as system architect of large scale Ericsson products and has over time developed an interest in their information architecture. He enjoys understanding technical concepts and making tacit knowledge explicit.

Martin is the lead architect for automating technical documentation of Ericsson cloud native software products. He is working with the tool and abstract knowledge representation aspects of the content delivery pipeline. Martin has a long history as system architect of large scale Ericsson products and has over time developed an interest in their information architecture. He enjoys understanding technical concepts and making tacit knowledge explicit.

Ulrike Parson

Ulrike Parson

  • parson AG
Biografie

Ulrike Parson ist Gründerin und Vorstand der parson AG, einem Dienstleistungsunternehmen für Technische Kommunikation mit Hauptsitz in Hamburg. Sie arbeitet vorrangig in der Beratung in ihren Spezialgebieten intelligente Informationen, Content-Strategie und Digitalisierung von Content-Prozessen. Ulrike ist Mitglied des iiRDS Steering Committees. 

Ulrike Parson is the founder and CEO of parson AG, a service provider for technical communication headquartered in Hamburg with over 25 years experience in technical communication. She works primarily as a consultant in her specialist areas of intelligent information, content strategy and the digitalization of content processes. Ulrike is a member of the iiRDS Steering Committee.

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