Structured Microcontent Strategies for Optimizing DITA Delivery for Both Humans and Machine
- Fachvortrag
- Informationsmodellierung & Wissensstrukturen
- 10. November
- 02:00 PM (MEZ) - 02:45 PM (MEZ)
- C6.2
-
Mr Rob Hanna
- Precision Content
Inhalt
Over the past decade, our team has been modeling and developing writing practices for microcontent as a practical answer to problems many DITA teams now face: AI does not need more content—it needs better-shaped content. Microcontent is not simply smaller chunks of content. It is a purposeful unit of meaning, focused on one user intent, structured with using repeatable patterns, and enriched with the right context to be found, reused, assembled, and trusted. In this 40-minute session, we will show how DITA’s topic-based architecture already gives technical communicators a strong foundation for microcontent, and why the next step is learning to recognize the smaller blocks of knowledge inside topics. Attendees will learn how topics can remain the unit of authoring while microcontent becomes the unit of delivery for search, chatbots, AI assistants, support, and omnichannel content experiences.
Das lernen Sie
- key properties of structured microcontent
- information typing for user intent
- writing practices for microcontent
- delivery channels
- microcontent and AI
Vorkenntnisse
Familiarity with structured authoring using DITA will be helpful but not required