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Moving with the times: Refreshing the HERE developer documentation website

  • Fachvortrag
  • Inhaltsbereitstellung
  •  Nicholas Hill

    Nicholas Hill

    • HERE

Inhalt

Recently, HERE replaced its previous developer documentation site with a new Zoomin-based solution.

This presentation presents the new features we unlocked along the way, the lessons we learned in the migration, and how things are going so far.
While the Documentation & Internationalization team at HERE focuses on developer documentation and, while we use a specific solution, this presentation will focus on the topics of general interest to those delivering their information via a website.

Topics covered include using GPT as a delivery channel for natural language queries for our customers, leveraging analytics to make data-driven decisions, and making our content more dynamic. We also focus on a rapid publication cadence.

Das lernen Sie

Attendees will learn the following:

  • Lessons learned when adopting GPT solutions as a delivery channel when embedded in a website
  • Using analytics data
  • The importance of user acceptance testing

Vorkenntnisse

This presentation is targeted at people without extensive experience in website development.

However, those who are involved in designing how information gets to their users via a website will benefit most

Referent:in

 Nicholas Hill

Nicholas Hill

  • HERE
Biografie

Nick Hill is currently a Technical Writing Manager at HERE. He has over 20 years of experience in the technical communications industry and has focused on software documentation for some time. He is a board member of the Finnish Technical Communications Society.

Nick Hill is currently a Technical Writing Manager at HERE. He has over 20 years of experience in the technical communications industry and has focused on software documentation for some time. He is a board member of the Finnish Technical Communications Society.