From Agile to AI: Challenges and Solutions for Enterprise Software Documentation

Fachvortrag
Softwaredokumentation

Sherrie Pan
- Shanghai Yunzhou Technology Co.,Ltd.

Inhalt

In this presentation, I will share my experience leading a documentation team to efficiently and agilely develop and deliver documentation for a series of cloud software products.

I will introduce how we built a DITA-based technical documentation repository from scratch, established a continuous integration and continuous delivery (CI/CD) pipeline for documentation automation, and fine-tuned and deployed a large language model (LLM) to enhance documentation translation.

Das lernen Sie

1. Implement an enterprise-ready CI/CD pipeline to reduce documentation delivery time by 50%.

2. Apply LLM fine-tuning techniques to improve multilingual documentation accuracy.

3. Balance agility with compliance in cloud software documentation workflows.

Vorkenntnisse

1. Basic knowledge of Cloud Computing IaaS

2. Basic knowledge of Software DevOps and related toolchains

3. Basic knowledge of Structured Documentation Development and Compilation/Release

4. Basic knowledge of AI Infrastructure

5. Basic knowledge of LLM Model Deployment and Fine-tuning

Referent:in

Sherrie Pan

Shanghai Yunzhou Technology Co.,Ltd.

Zum Profil

Biografie

Technical Documentation Manager at ZStack, a pioneering high-tech enterprise in the cloud computing industry.

As the leader of ZStack's Chinese and English technical documentation teams, I initiated the development of a DITA-based technical documentation system and led the delivery of comprehensive technical documentation comprising tens of millions of characters for ZStack software products.

With extensive experience in cloud computing IaaS, I specialize in developing and managing technical documentation for complex software solutions.

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