Create Effective Technical Communication with the Power of Personas and AI Agents
- Fachvortrag
- Künstliche Intelligenz (KI) in der Technischen Kommunikation
- 10. November
- 03:00 PM (MEZ) - 03:45 PM (MEZ)
- Plenum 1
-
Jill Stanton
- Fredrickson Learning
Inhalt
Are you being asked to create user-centered content faster than ever, while navigating fragmented feedback, limited user insight, and rapidly evolving AI tools? In this interactive session, you’ll explore how AI-powered personas and persona agents can help you better understand audience needs, test documentation decisions, and create clearer, more effective content. You’ll learn a practical workflow for gathering and analyzing audience insights from interviews, support tickets, surveys, transcripts, and existing data to build actionable personas. You’ll also see how AI persona agents can simulate user perspectives to evaluate clarity, identify gaps, refine messaging, and streamline content development.
Das lernen Sie
You'll learn to build user personas, use AI persona agents to test content clarity, gather audience insights efficiently, and create effective user-centered technical communication strategies and content.
Vorkenntnisse
Fredrickson Learning provides technical writing services and I was a tech writer early in my career. I have presented at Society for Technical Communication US national conferences as well as many learning and development national conferences in the US including DevLearn and other Learning Guild conferences, ISPI, ATD ICE, and key noting at Learning DevCamp.