A problem during and after pandemics is preserving safety while maintaining interpersonal engagement. This presentation will discuss how an understanding of mental models can help to create instructional and informational materials to address such challenges. The presenter will also explain how such approaches can contribute value to organizations and enhance usability and product development processes associated public health.
Kirk St.Amant is a Professor and Eunice C. Williamson Endowed Chair in Technical Communication and Research Faculty Member with the Center for Biomedical Engineering and Rehabilitation Science (CBERS) at Louisiana Tech University. He also serves as the Director of Tech’s Usability Studies Research Center and its Health and Medical Communication Research Center. Additionally, Kirk is an Adjunct Professor of International Health and Medical Communication with the University of Limerick in Ireland, a Guest Professor of Usability Studies with Southeast University in China, and a Research Fellow and Adjunct Professor of User Experience Design with the University of Strasbourg in France. He researches how cognition affects usability and design with a focus on international health and medical contexts and international online education.