Content Operations Comes of Age

    notes

    As far back as the early 2000s, the term content operations was a descriptor used to explain an important concept in content production. The term didn't really resonate, though, until related concepts...

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    Technical Writing ,Career

    COVID-19: The future of organisations and the future of technical communication

    Ellis Pratt

    The COVID-19 coronavirus is having a huge impact on people and organisations. With so many things that could be about to change, how should technical communicators respond? What’s your plan for the...

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    Software Documentation

    Defining the meaning of quality in documentation – a research recap

    Jordan Stanchev

    What is actually “high-quality documentation”? Does it mean you have no spelling mistakes? Or that the documentation is correct? Or something else? What do technical writers understand when they speak...

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    User Experience ,Software Documentation

    Designing the Ideal User Journey Through Documentation

    people standing at a project whiteboard with notes on it
    Sonia Pavlenko

    As digital products grow in complexity, technical writing must do more than describe features: it must guide users through tasks, decisions, and uncertainty. Yet many documentation systems still...

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    Standards and Legislation

    Developing Information for Use in 2020

    Ferry Vermeulen

    The year 2020 will be the year where two standards on user instructions (the EN ISO 20607 an EN IEC/IEEE 82079-1:2019) became part of the European standardisation network. Besides that, the new...

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    Software Documentation

    Documentation in the Scaled Agile Framework (SAFe)

    Monica Chis

    Scaled Agile Framework (SAFe) is an enterprise-scale development framework, developed by methodologist Dean Leffingwell. It uses a combination of existing lean and agile principles which are combined...

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    Software Documentation

    Doks aufräumen – Dokumentation gut und gerne kürzen

    Marlis Friedl

    Kurz, prägnant und minimal, so soll Doku heute sein. Wegen den Erstellkosten, der Übersetzung, den Nutzern. Doch wie erreicht man das und bleibt doch vollständig und informativ? Dieses Webinar tritt...

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    Technical Writing

    Editing for Leaner Modern Content

    Technischer Redakteur vor dem Computer_Aufnahme von hinten
    Leah Guren

    All TechComm professionals work with complex content. You may have old legacy content that is overly formal, poorly structured, and contains unnecessary information. You know that you need to improve...

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    Technical Writing

    Eight Important Ways to Change/Improve Your Writing

    Paula Stern

    As users become more inclined to get their information from video than words, how and what we write becomes even more critical. More, as master craftsmen (and women) of language, we should be the ones...

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    Soft Skills

    English for Non-Native Writers: Working with the tekom Guide for Rule-Based Writing

    Kristina Johnson Coenen

    This webinar is focused on the tekom published guides for “Rule-Based Writing – English for Non-Native Writers”. What are the advantages to working with rule-based writing? How can you select rules...

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