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As far back as the early 2000s, the term content operations was a descriptor used to explain an important concept in content production. The term didn't really resonate, though, until related concepts...
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Ellis Pratt
The COVID-19 coronavirus is having a huge impact on people and organisations. With so many things that could be about to change, how should technical communicators respond? What’s your plan for the...
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Jordan Stanchev
What is actually “high-quality documentation”? Does it mean you have no spelling mistakes? Or that the documentation is correct? Or something else? What do technical writers understand when they speak...
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Oliver Friese
In aeronautics, technical documentation is a booster for aviation safety. But aviation safety is not the only concern that needs to be considered. Many other regulations impact the creation of the...
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Sonia Pavlenko
As digital products grow in complexity, technical writing must do more than describe features: it must guide users through tasks, decisions, and uncertainty. Yet many documentation systems still...
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Ferry Vermeulen
The year 2020 will be the year where two standards on user instructions (the EN ISO 20607 an EN IEC/IEEE 82079-1:2019) became part of the European standardisation network. Besides that, the new...
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Monica Chis
Scaled Agile Framework (SAFe) is an enterprise-scale development framework, developed by methodologist Dean Leffingwell. It uses a combination of existing lean and agile principles which are combined...
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Marlis Friedl
Kurz, prägnant und minimal, so soll Doku heute sein. Wegen den Erstellkosten, der Übersetzung, den Nutzern. Doch wie erreicht man das und bleibt doch vollständig und informativ? Dieses Webinar tritt...
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Leah Guren
All TechComm professionals work with complex content. You may have old legacy content that is overly formal, poorly structured, and contains unnecessary information. You know that you need to improve...
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Paula Stern
As users become more inclined to get their information from video than words, how and what we write becomes even more critical. More, as master craftsmen (and women) of language, we should be the ones...
