tekom - Tagungen

Unveiling Team Excellence: Expert Interview on CCMS Adoption

  • Partnerpräsentation
  • Content-Strategie & Informationsarchitektur

Inhalt

In an interactive interview format, we will explore the strategies and practices that have propelled the team at UiPath to remarkable success, particularly in adopting a Component Content Management System (CCMS) to manage technical documentation.

Cristina Popescu will share her expertise in managing a collaborative and innovative team environment, overcoming common challenges, and driving continuous improvement. She will delve into the best practices for implementing a CCMS and DITA, highlighting how it has streamlined their documentation processes, improved content consistency, and enhanced information delivery to UiPath customers.

Discussion points include:

  • Business insights for the initial adoption of a CCMS
  • Team involvement in the process, lessons learned
  • Governance and change management
  • Internal benefits, automation and continued challenges
  • Customer benefits
  • Future projects

We’ll open the floor to questions from the audience.

Das lernen Sie

  • Real-world experience of implementing a CCMS Project
  • Tips and lessons learned from the migration project
  • The benefits gained from migrating to using a CCMS to manage technical documentation

 

Vorkenntnisse

Curiosity in migrating from technical documentation from linear to dynamic CCMS management and delivery

Referent:innen

 Dipo Ajose-Coker

Dipo Ajose-Coker

  • RWS
Biografie

After moving to France in 2005, Dipo earned an MA in Multilingual and Multimedia Document Conception from the Université Paris Cité. For the past 18 years, he has combined his language and IT skills, working as a DITA expert, technical writer, editor, and proof-reader in Fintech and MedTech. In 2021, Dipo transitioned to Content Creation and Marketing. As a vital intermediary, he bridges the gap between developers and end users, representing both perspectives. In the grand symphony of the Technical Communications industry, Dipo conducts, unifying and harmonizing the voices of users, industry experts and vendors.

Cristina Popescu

  • UiPath
Biografie

With a rich background in Technical Writing and professional translation from 2004, Cristina Popescu currently leads the Product Documentation department at UiPath. Throughout her career, she has garnered an in-depth understanding and proficiency in transforming complex information into understandable content, crucial for a wide range of audiences. At UiPath, recognized as a unique company on the Romanian IT market and a global market leader in the area of Business Automation, Cristina oversees the production of high-quality documents that are integral to the UiPath users’