Josh Anderson is an American Canadian Information Architect at Paligo. He analyzes and structures content to reveal the insights that come from the creative organization of information. He has spoken at industry conferences such as LavaCon, ConVEx, and World IA Day. Josh lives in Toronto, Canada.

Keren Brown currently is VP Value and Enablement at Zoomin, where she leads Sales Enablement, Customer Value and Education, Product enablement and adoption, and Marketing. Keren helps techcomm managers articulate the measurable value of their technical documentation to their upper management, and helps them implement GPT solutions for their own knowledge portals.

Kunal is the Team Lead for Pre-Sales in EMEA and USA at Quark. He spends his time supporting enterprise content teams across many different organizations and industry sectors on how modern content technology like Quark Publishing Platform NextGen helps them achieve their top-level business objectives

Emerson Welch is VP Global Marketing, responsible for driving Quark’s marketing strategies and company position. With over 25 years of B2B software product marketing experience, Emerson has expertise in content automation, creative collaboration workflows, ERP, CRM, and IT support.

Lawson has worked in the LSP industry for over a decade in Australia, North America and Europe. During this time, he has worked in interpreting, translating, transcribing, subtitling, proof-reading and audio-recording in countless projects for some of the biggest names in the world.

Lawson has a real passion for language, history and culture and holds professional certification in Mandarin, a professional diploma of business and an Arts degree focusing on the effects of colonisation and indigenous languages.