Vita

I work at IBM India Systems Development Lab (ISDL), Bengaluru, India,  at the intersection of technical communication and AI‑enabled systems. My focus is on how language in documentation influences model behavior, trust, and system reliability within large‑scale, enterprise products.

My work involves collaborating closely with engineering, AI, and platform teams to treat documentation not only as a communication artifact, but as an active component of IBM’s AI‑driven workflows. I am particularly interested in helping technical communicators adapt their practices for responsible AI by applying practical, standards‑aware writing techniques rather than tooling‑heavy approaches.

Through this session, I aim to share applied insights drawn from real enterprise environments, aligned with tcworld’s emphasis on professional practice, knowledge transfer, and the evolving role of technical communication in AI‑enabled organizations.

Soziale Medien

• https://www.linkedin.com/in/oishibanerjee/