Embedded User Assistance: Moving Content to the Point of Use

Fachvortrag
User Experience

05. November
17:00 - 17:45 PM (MEZ)
Channel D

beendet

Scott DeLoach
- ClickStart

Inhalt

Embedded UA includes any instructional information inside a user interface. As more applications move to the web, more UA content is moving from external help systems to embedded UA. In this session, we will discuss best practices for writing, designing, opening, and customizing embedded UA. We will also discuss how to single source embedded and non-embedded UA content.

Das lernen Sie

How to define and recognize embedded UA
Best practices for writing, designing, and storing embedded UA
How to pull embedded UA from help topics
Where to find examples of best-in-class embedded UA

Vorkenntnisse

None

Referent:in

Scott DeLoach

ClickStart

Zum Profil

Biografie

Scott DeLoach is passionate about technical content, learning, training, and helping his clients succeed.

Scott has 30 years experience as a technical writer, instructional designer, trainer, and UX architect, and he has provided consulting and training for over 100 companies and government agencies around the world. He is a frequent speaker at technical content and user assistance conferences, and he has received four Best of Show awards from STC for his work. Scott is the author of MadCap Flare 2021: The Definitive Guide, HTML5 to the Point, and CSS to the Point. He holds a masters degree in Technical and Scientific Communication from Miami University (Ohio), and he is a proud STC Fellow.

Scott DeLoach is passionate about technical content, learning, training, and helping his clients succeed.

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