tekom - Tagungen

Embedded User Assistance: Moving Content to the Point of Use

  • Fachvortrag
  • User Experience
  • 05. November
  • 17:00 - 17:45 PM (MEZ)
  • Channel D
  • beendet
  • Folien
  •  Scott DeLoach

    Scott DeLoach

    • ClickStart

Inhalt

Embedded UA includes any instructional information inside a user interface. As more applications move to the web, more UA content is moving from external help systems to embedded UA. In this session, we will discuss best practices for writing, designing, opening, and customizing embedded UA. We will also discuss how to single source embedded and non-embedded UA content.

Das lernen Sie

  • How to define and recognize embedded UA
  • Best practices for writing, designing, and storing embedded UA
  • How to pull embedded UA from help topics
  • Where to find examples of best-in-class embedded UA

 

 

Vorkenntnisse

None

Referent:in

 Scott DeLoach

Scott DeLoach

  • ClickStart
  • Zum Profil
Biografie

Scott DeLoach is the founder of ClickStart, a UA/UX design, consulting, and training company. Over the last 30 years, he has given more than 150 presentations about embedded user assistance, intelligent browser-based content, UX, CSS, and MadCap Flare at conferences around the world. Scott is a fellow of STC and a Certified Professional in Talent Development (CPTD).