Docs 2.0: Taking your docs portal from good to great

Partnerpräsentation
Intelligente Bereitstellung von Nutzerinformation

12. November
11:00 - 11:45 AM (MEZ)
Channel D

beendet

Nico Conforti
- Exasol AG
Matthew Ellison
- UA Europe

Inhalt

Undertaking large projects to rethink your documentation portal can be time-consuming and difficult, but can have lasting benefits. In this presentation, we will discuss our experience undertaking one of these projects, where we migrated our documentation to a single-sourced project and increased efficiency by 12x, created a smart version selection, and personalized the content shown based on the user's platform.

Das lernen Sie

You will learn about:

Managing large migration projects
Using single-sourcing to support multiple versions and platforms
Personalizing content for better user experience
Using consistent design language

Vorkenntnisse

No prior knowledge required, however users should be familiar with single-sourcing in general.

Referent:innen

Nico Conforti

Exasol AG

Zum Profil

Biografie

An American transplant living in Nuremberg, Germany, Nico is Team Lead Education at Exasol AG and is responsible for technical documentation and training. He has a Bachelor's in Information Systems Management and German and has spent the last 4 years helping users get the information they need.

Matthew Ellison

UA Europe

Zum Profil

Biografie

Matthew Ellison has over 25 years of experience as a user assistance and elearning professional in the software industry. Much of this time was spent managing a team of writers and trainers in the UK, before enjoying a period in the U.S. as Director of the WinWriters (now WritersUA) Conference.

zurück