Content Audit for GenAI Readiness

Workshop
Künstliche Intelligenz (KI) in der Technischen Kommunikation

05. November
14:00 - 16:00 PM (MEZ)
C9.3

beendet

Dr Selvaraaju Murugesan
- Document360

Inhalt

Maximum participants: 35

In the present scenario, technical writers encounter a dual challenge: crafting technical content that caters to both human readers and GenAI-based systems. The content necessitates restructuring to facilitate GenAI systems in effectively utilizing it to provide precise responses to customer queries. This workshop offers a hands-on approach to conducting a content audit, assessing the readiness of your knowledge base content for AI utilization. It will explore several best practices, accompanied by metrics for evaluating content quality, to equip participants with actionable insights.

Das lernen Sie

The key take aways are

Understanding characteristics of GenAI systems
Content audit components
Step-by-step guidance on undertaking content audit
Using metrics and analytics to fine-tune content
Best practices

Vorkenntnisse

No prerequisite

Referent:in

Dr Selvaraaju Murugesan

Document360

Zum Profil

Biografie

Selvaraaju (Selva) Murugesan received the B.Eng. degree in Mechatronics Engineering (Gold medalist) from Anna University in 2004 and Ph.D. degree in Computational mathematics from LaTrobe University, Australia.

Selva is working as a Head of Data Science at Kovai.co, SaaS startup located in London. Selva is passionate about technical documentation, technical writing, data analytics and Artificial Intelligence.

Selva leads a technical documentation team and data science team to bring Artificial Intelligence product features into Document360, knowledge base platform.

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