Vita

Sissi Closs, Professor of Information and Media Technology at Karlsruhe University of Applied Sciences, Managing Director of C-Topic Consulting and inventor of the Class Concept Technique®, is a pioneer in software documentation and one of the leading experts in technical communication. She is a member of the ISO standards group WG2/SC 7 She is involved in many areas of tekom, including the Advisory Board for Standards, the Editorial Board of 'technische kommunikation', and the European Academic Colloquium Board. She is a well-known speaker at national and international conferences and the author of books on XML, topic-based structuring and DITA.