The Documentation Debt Crisis: Why Your Outdated Content Costs More Than You Think
- Fachvortrag
- Management, Strategie & Governance
- 10. November
- 02:00 PM (MEZ) - 02:45 PM (MEZ)
- C5.1
-
Paula Stern
- WritePoint Ltd.
Inhalt
Most documentation teams know their content is getting out of date. What they do not know is what that is costing them. This presentation applies the concept of technical debt from software engineering to documentation: content that was accurate when written slowly becomes wrong, and the longer it is left unfixed, the more expensive the problem becomes.
Attendees leave with practical ways for measuring how much outdated content their team is carrying, calculating what it costs to ignore it, and building a business case to get it resourced. Finally, we'll discuss a plan that can deliver measurable results towards lowering documentation debt.
Das lernen Sie
- Calculating your documentation debt score
- Cost-of-neglect calculation
- Develop a documentation lifecycle governance framework
- Defining a reduction plan
Vorkenntnisse
none required
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