Every technical writer faces that moment when they must defend the choices they made for the documents they’ve created for their company/client. It could be defending the structure of the document they have been asked to write. It could be even more basic – explaining WHY the writer thinks these documents are needed versus others. How do you win an argument with a PM? What steps should you take to prove that your way is the correct one?
Was der Zuhörer lernt
This presentation takes you through various validation stages. These should be part of the documentation process and once done, can be used to convince your managers that the choices you made were the right ones. Beyond logic – this presentation will also offer some tried and true arguments you can use when working in a multi-lingual and/or multi-cultural environment.
Paula is the founder/CEO of WritePoint Ltd., a veteran technical writing company in Israel. She is the teko Israel Spokesperson and Israel's delegate to the Assembly of Delegates of tekom Europe. In addition to being co-list owner of Techshoret, Paula also coordinates the MEGAComm Conference.