tekom - Tagungen

Fast Times at Talkdesk: Managing API Documentation at a Decacorn

  • Fachvortrag
  • Softwaredokumentation
  • 09. November
  • 09:00 - 09:45 AM (MEZ)
  • C5.2/3
  • beendet
  •  Ana Duarte

    Ana Duarte

    • Talkdesk

Inhalt

How I create and manage developer documentation at work at Talkdesk, an API-first company. We follow a software development strategy that is focused on allowing our partners and customers to integrate with our systems in a customized, easy, and flexible way. APIs are a key element in this approach. And this requires structured and well-written developer documentation so that our customers can learn how to use our APIs.

Das lernen Sie

- It’s not always easy being a technical writer as not everyone fully understands the importance of technical writing, but a technical writer does. 

- Developer documentation requires working with several stakeholders.

<quillbot-extension-portal></quillbot-extension-portal>

Vorkenntnisse

API knowledge

Referent:in

 Ana Duarte

Ana Duarte

  • Talkdesk
Biografie

I’m Ana and I work as a Senior Technical Writer at Talkdesk. I manage the Developer Documentation.