Vita

With over nine years of technical communication experience, I have worn many hats: technical writer, technical writer manager, product owner manager, and now Head of Content Strategy. For Emerson’s T&M Business Unit, I lead transformational efforts to improve our omnichannel experience. Framing documentation as a product, I advocate for content improvements that center our customers and their goals. I sponsor content model redesigns, usability testing, massive source migrations, and more. Right now, I’m focusing on how structured content can enable AI experiences at my company.

Vita

With over nine years of technical communication experience, I have worn many hats: technical writer, technical writer manager, product owner manager, and now Head of Content Strategy. For Emerson’s T&M Business Unit, I lead transformational efforts to improve our omnichannel experience. Framing documentation as a product, I advocate for content improvements that center our customers and their goals. I sponsor content model redesigns, usability testing, massive source migrations, and more. Right now, I’m focusing on how structured content can enable AI experiences at my company.

Soziale Medien

• https://www.linkedin.com/in/caley-burton/