Vita

In 1991, I wrote my first technical instruction. The objective of the instruction was to prevent cold cracking in welding steel bridges. It was then, that I learned to put myself in the shoes of the user and to tailor my documentation to their specific context and requirements. A welder doesn't read a long manual, so the instruction had to be minimalistic and memorable.

My main motivation – you could call it my purpose - has always been helping other people, and I feel at my best when working on solutions that have a positive impact on people’s work and life. Like the welding instruction that explained a new way of working on just 4 pages, allowing welders to deliver bridges that can stand for over a 100 years.

Fast forward >30 years and I find myself now building bridges in organizations, innovating the way Technical Publications are developed and used. Though my role has changed over time, deep in my heart I am still that technical writer: combining innovation, storytelling and writing to design and explain innovative solutions. I can activate real change in complex technical publication landscapes and get the commitment from key stakeholders to maximize the impact of technical innovations and process transformations. Driven by my fascination for new technologies, I am continuously learning and looking for different scenarios to solve complex challenges.

As a leader in technical publications, I help my clients in transforming their technical publication processes using state-of-the-art technology and introducing innovations. By constantly challenging the status quo, I drive changes that have a real impact on people, processes and technology.

Soziale Medien

• https://www.linkedin.com/in/cvanmansom/