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Iliana Kostova is an Information Architect for Cross-Product Solutions and Content Captain at VMware, with over 20 years of experience. Iliana's expertise covers content strategy and information architecture in IT software including workflow and cross-publication design, visuals in technical content, DITA, use case writing, and user interface optimization.
For the last two years, Iliana has been involved in several projects on researching the trends in technical communication. She is working on the information architecture and design guidance for a project consisting of an IT automation platform and extensions delivered as documentation and command-line modules. Iliana is also assisting engineering teams with on-boarding user interface.
Iliana's personal interests are in computer science, photography, and graphic design.