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Ana Duarte

  • Talkdesk
  • Penafiel
  •  Ana Duarte


I studied at Universidade da Beira Interior and Universidade do Porto, where I specialized in Sciences of Communication. In addition to these Bsc and Master's degrees, I also have an Executive degree, from Católica Lisbon School of Business and Economics, on Entrepreneurship, Management, and Innovation.

I have been working at tech startups with an international scope since 2015. All my professional experiences revolve around writing. I’ve been working as a technical writer since 2019, and I have two technical writing certifications: Easy Way to Technical Writing and Technical Writing Certification.

I’ve made public presentations within the scope of my work (not as a technical writer though) all over Portugal and also in the USA, Dubai, Belgium, and the UK. Regarding technical writing, I’ve organized technical several writing workshops to help my colleagues at Talkdesk improve their writing skills.