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Matthew Ellison has over 25 years of experience as a user assistance and eLearning professional in the software industry. Much of this time was spent managing a team of writers and trainers at a UK-based consulting company, before enjoying a period in the U.S. as Director of the WinWriters (now WritersUA) Conference.
Matthew has a B.Sc. in Electronic Engineering and a Post-Graduate Certificate of Education from Bristol University in the UK. He is an Adobe Certified Instructor, a MadCap Flare Certifed Instructor, and a Certified Instructor for WebWorks ePublisher Pro. He has also recently been a part-time lecturer at Portsmouth University for the MA Technical Communication course.