Inhalt
How to prepare for the next online user assistance generation.
No, I’m not going to tell you about chatbots: be realistic, do you use them? I’d rather be pragmatic and advocate for a solid basis to strongly help our end-users.
Indeed, on a daily basis, it can be difficult to follow the pace of Agile developments and continuous delivery of online Saas software.
Let’s take a look at the solutions you can easily leverage right away.
Das lernen Sie
Join this session to learn more about the state-of-the-art of online user assistance! You'll benefit from a review of actionable solutions to deliver efficient online help to your end-users.
Vorkenntnisse
no prior requirement, an interest in online communication and software documentation is welcome
Referent:in
Sabine Berland
- Mirakl
- Zum Profil
Biografie